The other tool, also recommended by Facebook, is wit.ai. Acquired by Facebook itself, it allows you to develop your chatbot simply and for free without having to code. You can also create your chatbot directly on Facebook since the social network has developed its own bot platform: Messenger platform . Twitter: Twitter can be a great channel if you're targeting a more professional audience. For this, converse.ai is a powerful tool even if it is, for once, a little more difficult to learn. It allows integration into a large number of platforms, including Twitter.
Gupshup is also a platform that allows you to create and integrate a chatbot into Twitter. In parallel, Twitter recently introduced chatbots in its instant messaging (Direct Messages). The "Welcome fax list Messages" and "Quick Replies", private messages of welcome and automated pre-recorded replies, are currently only available in the United States, but it should soon arrive in France. WhatsApp : Although it is not the undisputed leader of instant messaging applications in France, WhatsApp has 8.8 million unique visitors per month. A significant audience if you believe that your target uses this channel.
Only, WhatsApp has not yet opened its platform to bots. It is planned, but for the moment, it will be necessary to be satisfied with the other channels. SMS: The SMS can also be a privileged channel within the framework of an e-commerce site. You just have to take into account its paid aspect unlike messaging applications. Also, it is rather necessary to opt for this channel during a process of purchase or after-sales service platform that, for example, supports this channel. Specialized in chatbots via SMS, textit.in is also a complete solution that offers a lot of leeway in the development of scenarios.